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Refinance Demands, Payoffs, and Financial Updates are now processed through www.homewisedocs.com.
Please note that demand requests and updates are processed in the order in which they are received. Sending duplicate requests may delay the process.
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Resale Certificate orders are placed with www.homewisedocs.com. Signup is quick and easy and you can begin using the system immediately. Resale certificates, estoppels, demands, lender questionnaires, and association governing documents are all available with www.homewisedocs.com. Their professional staff is available for any questions you may have toll-free at 866-925-5004.
The cost of the packet is dependent upon several factors: the format requested, the delivery timeframe requested, and the shipping method requested.
Available Delivery Timeframes:
Standard – Packet is sent 14 calendar days from the order date
Rush – If the Association is able to accommodate a rush order, packet is sent five (5) business days from the order date.
Please note HomeWiseDocs acknowledges all Federal Holidays and the holidays listed below may not be included in the processing timeframe for the completion of orders:
The Resale Disclosure Certificate is good for 30 days from the date of issuance, and the update fee may only be charged within the timeframe of 31-365 days. The fee for a resale certificate update is $60 and $120 for a resale compliance inspection update.
Requests for updates must be placed through www.homewisedocs.com.
A copy of BCA's Certificate of Insurance can be requested and ordered through www.homewisedocs.com.
To obtain a certificate with the mortgagee clause, unit owners and lenders should submit their requests online at www.eoidirect.com, or by phone at 877-456-3643, Monday–Friday from 9:00 a.m. to 8:00 p.m. Certificates will be issued immediately.
Lender Questionnaires are now processed through www.homewisedocs.com. The cost for completion of a Standard Mortgage Questionnaire is $127.00. There is an additional $60 fee for completion of a Lender-Specific Mortgage Questionnaire.
The standard processing time for Questionnaires is five (5) business days. The following rush options are available at an additional cost:
HomeWiseDocs’ professional staff is available for any questions you may have. Call toll-free at 866-925-5004 or use the technical support chat feature located on their website.